Refund policy

Refund Policy

We want you as a valued customer, to be satisfied with the products you select from us, but we appreciate that sometimes things aren't right and you may decide you want to return products. We offer a 14-calendar day returns policy, effective from the day your order is delivered, to give you complete peace of mind.

When returning an item, all we ask is that the item is unused and in the original condition you received it in. This includes all labels and tags being intact and original packaging being used. If your returned item does not meet our returns criteria or partially meets our returns criteria, you will be notified. If you have any concern about the condition of your goods before returning them to us, please contact us first to discuss this.

Unfortunately, we cannot offer returns after the 14-day period unless faulty. Our returns policy is in addition to the consumer rights act 2015.

if you can also add, "please call or email info@brahmaliving.com if you have any specific requests in regards to our returns policy and we will endeavour to respond within 48 hours".